The minimum withdrawal amount is ৳500, with a maximum of ৳50,000 per transaction. The daily withdrawal limit is ৳1,00,000. VIP members enjoy higher limits — Diamond tier members have an even greater daily limit.
Processing times: for KYC-verified accounts, funds typically reach bKash and Nagad within 15 to 30 minutes. Transfers made between midnight and 6 AM may take slightly longer. To withdraw bonus funds, wagering requirements must be met — full details are available on the Promotions page.
Enter your registered mobile number or email address. The system will send a 6-digit OTP to that contact. OTPs typically arrive within 1 to 2 minutes and remain valid for 5 minutes. Once verified, you will be taken to a page where you can set a new password.
Make your new password strong — at least 8 characters, including one uppercase letter, one number, and one special character is recommended. Once you have changed your password, don't forget to enable 2FA.
If you don't receive the OTP or your mobile number has changed, contact wwxx2 support via live chat. After verifying your identity, the support team will manually assist with the password reset — usually within 10 minutes.
bKash: The most widely used method. Deposits typically process in 2 to 3 minutes. Minimum deposit ৳500.
Nagad: Just as fast as bKash. Nagad can sometimes be slightly quicker.
Rocket (DBBL): Dutch-Bangla Bank's mobile banking service — also supported.
Deposit rule: payments must be made from a mobile number registered in your own name. Using someone else's number may cause verification issues. Likewise, withdrawals will only be sent to the same number used for the deposit. Cryptocurrency and bank transfers are currently not supported for Bangladesh.
Participation Rules: Most tournaments don't require a separate registration — simply participating in the designated games or Betting markets will automatically add you to the leaderboard. Some tournaments have a minimum bet requirement, such as a minimum of ৳100 per bet.
How Rankings Work: Sports tournament rankings are generally based on total winnings or ROI, while casino tournament rankings are based on points accumulated from total bets placed.
Prize Distribution: Prizes are usually credited to your account within 24 to 48 hours after a tournament ends. Cash prizes are added directly to your balance, while some rewards may come as bonus balance. If you have any dispute with the results, contact support within 48 hours.
Cooling-Off Period (Temporary Break): You can pause Betting for 24 hours, 7 days, or 30 days. During this period you can still log in, but placing bets will be disabled. Activate this via Account Settings or by requesting it through Live Chat.
Self-Exclusion (Long-Term or Permanent): You can close your account for 6 months, 1 year, 3 years, or permanently. During that period, logging in will not be possible. The account will not be reactivated until the selected period has ended.
Permanent Deletion: To permanently delete your account, send a request via Live Chat or email support@wwxx2.app. Make sure to withdraw any remaining balance before the account is deleted.
All of these features are completely free and provided without any questions asked. To learn more, Responsible Gaming Visit the page.
Other reasons include: the system may lock your account for security if suspicious activity is detected, certain features may be restricted if KYC verification is required, or the account may be placed under review due to a policy violation.
Steps to Resolve:
1. Start by attempting a password reset.
2. If that doesn't work, contact wwxx2 via live chat or email at support@wwxx2.app.
3. Verify your identity with support — they may ask for your name, mobile number, and date of birth.
4. Support will look into the issue and resolve it promptly — usually within 15 to 30 minutes.
If the account was locked for security reasons, no one can unlock it without verifying your identity — this is actually in place to protect you.
Signs of Trustworthiness:
• SSL Encryption: Look for the green padlock and HTTPS in the address bar — all your data is protected with 256-bit encryption.
• Fair Play: Game outcomes are determined by an RNG (Random Number Generator) — there is no room for manipulation.
• Fast Payments: Thousands of members withdraw to bKash regularly — if there's a delay, support will sort it out for you.
• Transparent Terms: Terms for all bonuses, promotions, and tournaments are clearly published.
• Responsible Gaming Policy: Self-exclusion, deposit limits, and cooling-off periods are all available free of charge.
For any further concerns or doubts, contact support@wwxx2.app — wwxx2 is committed to responding with full transparency.